WIMASOLE is a shoe store based in Nairobi, Kenya. In these terms, “we”, “us” and “our” mean WIMASOLE.

We list size and colour stock as accurately as we can. Many items are pre-owned or one-off pieces, so availability can change quickly. We may cancel an order if an item is no longer available, in which case any payment made for it will be returned.

Prices are shown in Kenyan Shillings (KES). We may change prices at any time, but the price confirmed when you place your order is the price you pay. Payment methods are confirmed with you when your order is processed.

Placing an order is an offer to buy. It is accepted when we confirm it with you by phone, WhatsApp or email. We may decline an order, for example because of stock or pricing errors.

Delivery costs and timelines are agreed with you when the order is confirmed. You can also collect from our Nairobi store during opening hours. Risk in the goods passes to you on delivery or collection.

All sales are final and cash refunds are not offered. Exchanges are available within 7 days for unused shoes in mint condition, as set out in our Returns policy, which forms part of these terms.

You are responsible for keeping your account details secure and for activity under your account. Provide accurate information and tell us if you suspect unauthorised use.

Nothing in these terms limits your statutory consumer rights. Otherwise, our liability is limited to the price paid for the item concerned, and we are not liable for indirect or consequential loss.

We may update these terms from time to time; the version on this page applies to your order. These terms are governed by the laws of Kenya.