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Privacy policy

Last updated: 26 October 2026

This policy explains what personal data WIMASOLE collects, why, and your rights under the Kenya Data Protection Act, 2019.

1. What we collect
  • Account details: name, email address and password (stored securely).
  • Order details: delivery name, phone number, address and the items you buy.
  • Activity: products you like, and anonymous product view counts.
  • Messages you send us by email or WhatsApp.
2. How we use it

To create and secure your account, process and deliver orders, contact you about them, answer questions, and improve the store. We do not sell your personal data.

3. Who we share it with

Only with service providers needed to run the store, such as hosting, database and delivery partners, and where the law requires it. They may only use your data to provide their service to us.

4. Cookies and storage

We use essential browser storage to keep you signed in and remember your cart.

5. How long we keep it

We keep order records for as long as needed for accounting and legal purposes, and account data until you ask us to delete it.

6. Your rights

You may ask to access, correct or delete your personal data, or object to its processing. Contact us using the details below. You can also complain to the Office of the Data Protection Commissioner.

7. Changes

We may update this policy; the latest version is always on this page.

Questions? Email info@wimasole.co.ke or WhatsApp +254 739 259919.